Privacy Policy
This Privacy Policy explains how Koveloa collects, uses, and protects information when you visit our website or contact us about our products and supply services. For privacy questions relating to this website or information submitted through it, you can contact Koveloa at [email protected].
1. Information We Collect
Koveloa may collect information that visitors voluntarily submit through inquiry forms or direct communications. This may include:
- Name
- Company
- Work email
- WhatsApp number, when voluntarily provided
- Inquiry type
- Product or glove selected
- Product requirements
- Application information
- Other information included in an inquiry or email
Our website may also automatically receive basic technical information such as:
- IP address
- Browser type
- Device type
- Referring page
- Pages visited
- Approximate location derived from technical data
- Cookie or similar identifiers when applicable
2. How We Use Information
Information collected may be used to:
- Respond to B2B inquiries
- Review glove requirements
- Match suitable product options
- Provide requested product information
- Provide quotations or supply information
- Communicate with prospective or existing business customers
- Maintain and improve the website
- Understand website performance
- Prevent abuse, spam, or security incidents
- Measure advertising effectiveness where applicable
- Comply with applicable legal obligations
3. Legal Bases for Processing
Depending on applicable law and the circumstances, Koveloa may process personal information where necessary to respond to your request, take steps related to a potential business relationship, pursue legitimate business interests, comply with legal obligations, or where you have provided consent. Where consent is required for cookies, analytics, advertising measurement, or similar technologies, processing will be based on the choices provided through the applicable consent mechanism.
4. Business Inquiries
When a visitor submits an inquiry, Koveloa may use the submitted contact details to respond to that specific inquiry and conduct related B2B communication.
Submitting an inquiry does not automatically subscribe the visitor to unrelated marketing communications. If future marketing communication is used, it will be handled according to applicable requirements and user choices.
5. Cookies and Similar Technologies
The website may use cookies or similar technologies for:
- Essential website functionality
- Security
- Remembering preferences
- Analytics
- Advertising measurement where enabled
Where analytics or advertising measurement tools are enabled, these tools may use cookies or similar technologies subject to applicable consent requirements.
Visitors may have options to manage cookies through the website's consent controls or browser settings where available.
6. Analytics and Advertising Measurement
Koveloa may use analytics and advertising measurement technologies to understand website traffic and measure advertising performance.
We may use analytics and advertising measurement services where enabled. These services help us understand how visitors interact with our website and evaluate the effectiveness of our business communications.
7. How Information May Be Shared
Information may be shared with service providers when reasonably necessary to operate the website and respond to business inquiries. Examples may include:
- Website hosting providers
- Email providers
- Website security providers
- Analytics providers
- Advertising measurement providers
- Technical service providers
These providers may process information only in connection with the services they provide to Koveloa.
8. International Data Processing
Koveloa is based in China and receives international business inquiries. Information submitted through the website may be processed in China and may also be processed by service providers located in other countries.
Where required by applicable law, cross-border transfers will be handled using applicable safeguards or other legally permitted mechanisms.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, preventing abuse, and meeting applicable legal obligations.
10. Data Security
Koveloa uses reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse, or alteration.
However, no internet transmission or storage system can be guaranteed to be completely secure. We encourage visitors to use appropriate security practices when submitting information online.
11. Your Privacy Rights
Depending on where you live and applicable law, you may have rights such as:
- Requesting access to personal information
- Requesting correction
- Requesting deletion
- Objecting to or restricting certain processing
- Withdrawing consent where processing relies on consent
- Requesting information about how data is used
Depending on applicable law, you may also have the right to lodge a complaint with the relevant data protection or supervisory authority.
To submit a privacy request, please contact us at [email protected].
12. Children's Privacy
Koveloa is a B2B industrial supply website and is not intended for children. We do not knowingly request personal information from children through our B2B inquiry process.
13. Third-Party Websites
Our website may contain links to third-party websites. Koveloa is not responsible for the privacy practices of websites we do not operate. We encourage you to review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
Koveloa may update this Privacy Policy as our website, services, or legal requirements change. The "Last updated" date at the top of this page indicates when this Privacy Policy was most recently revised.